Privacy Policy

1. Introduction

MarketDrive Pte. Ltd. (UEN 202531887L), registered at 18 Keong Saik Road, #02-02, Singapore 089126 ("MarketDrive", "we", "us", "our"), is committed to protecting personal data in accordance with the Personal Data Protection Act 2012 of Singapore (PDPA) and applicable subsidiary legislation. This Privacy Policy explains what personal data we collect through https://marketdrive.life (the "Website"), why we collect it, how we use and disclose it, how long we retain it, and the rights available to you.

By accessing the Website, submitting a contact form, emailing us, or otherwise providing personal data, you acknowledge that you have read this Privacy Policy. Where consent is required under the PDPA, we will seek your clear consent before collecting or using your personal data for specified purposes. You may withdraw consent subject to legal and contractual restrictions, as described in Section 10.

This policy applies to personal data collected via the Website and general business enquiries. Separate data processing terms may apply when you engage MarketDrive for paid marketing services; those terms will be set out in contractual documentation and may reference this policy where appropriate.

2. Data controller and contact

MarketDrive Pte. Ltd. is the organisation responsible for personal data described in this policy. For privacy-related questions, access requests, correction requests, or complaints, contact:

Data Protection Contact
Email: [email protected]
Postal address: 18 Keong Saik Road, #02-02, Singapore 089126
Phone: +65 6812 4488

We aim to respond to privacy enquiries within thirty (30) calendar days, or within any shorter period required by applicable law.

3. Personal data we collect

Personal data means data, whether true or not, about an individual who can be identified from that data or from that data and other information to which we have or are likely to have access. Depending on how you interact with us, we may collect the following categories:

3.1 Information you provide directly

• Contact form data: name, email address, subject selection, message content, and PDPA consent confirmation when you submit the form at /contact.php.
• Email correspondence: name, email address, organisation, job title, phone number if provided, and content of messages sent to [email protected] or other MarketDrive addresses.
• Phone enquiries: caller identification where displayed, name, organisation, and notes taken during the conversation if you choose to provide them.
• Business relationship data: if you become a client, billing contacts, authorised signatories, platform access details, and project communications — governed additionally by contract.

3.2 Information collected automatically

• Technical and usage data: IP address, browser type and version, operating system, device type, referring URL, pages viewed, timestamps, and approximate geographic location derived from IP.
• Cookie and analytics data: as described in our Cookie Policy, including identifiers stored by analytics tools where enabled.
• Security logs: server logs recording access attempts, error events, and anti-abuse signals including honeypot triggers on forms.

3.3 Information we do not intentionally collect

We do not seek sensitive personal data such as national identification numbers, financial account credentials, health information, or biometric data through the Website contact form. Please do not submit such information unless we explicitly request it under a separate secure process for a defined business purpose.

4. Purposes of collection, use and disclosure

We collect and use personal data for purposes that a reasonable person would consider appropriate in the circumstances, and we notify you of these purposes where required. Primary purposes include:

• Responding to enquiries submitted via the Website, email, or phone, including scheduling growth audits and preparing proposals.
• Operating, maintaining, and improving the Website, including diagnosing technical issues and monitoring security.
• Understanding aggregate visitor behaviour to improve content relevance and site performance through analytics.
• Complying with legal obligations, responding to lawful requests from authorities, and establishing or defending legal claims.
• Managing client relationships, delivering contracted marketing services, invoicing, and account administration where applicable.
• Preventing fraud, spam, and automated abuse, including processing honeypot fields that are not displayed to genuine users.

We may disclose personal data to third parties where necessary for the above purposes, including:

• Hosting and infrastructure providers that store Website data on our behalf under contractual confidentiality and security obligations.
• Email and communication service providers used to route enquiries to our team.
• Analytics providers processing aggregated or pseudonymised usage data — see Cookie Policy for details.
• Professional advisers such as lawyers or accountants where required for compliance or dispute resolution.
• Regulators, courts, or law enforcement when required by applicable law or legal process.

We do not sell your personal data. We do not disclose contact form submissions to unrelated third parties for their independent marketing purposes.

5. Legal basis and consent

Under the PDPA, organisations must obtain an individual's consent before collecting, using, or disclosing personal data, unless an exception applies. For contact form submissions, we rely on your explicit consent indicated by ticking the PDPA consent checkbox, which is not pre-selected. For essential Website operation and security, we may process certain technical data under legitimate business purposes consistent with PDPA obligations.

Where you withdraw consent for marketing-related processing, we will cease that processing unless another legal basis applies or we are required to retain data for legal compliance. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.

6. Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, contract, or legitimate business needs. Indicative retention periods:

• Contact enquiries not leading to engagement: up to twenty-four (24) months from last meaningful correspondence, unless you request earlier deletion and no legal hold applies.
• Client project data: duration of engagement plus up to seven (7) years for financial, tax, and dispute-resolution purposes unless a longer period is required.
• Server and security logs: typically ninety (90) days unless extended for incident investigation.
• Analytics data: per provider settings and our configuration, generally aggregated after fourteen (14) months where configurable.

When retention periods expire, we delete, anonymise, or securely destroy personal data in accordance with internal procedures.

7. Cross-border transfers

Our hosting, email, and analytics providers may process data in Singapore and other countries. Where personal data is transferred outside Singapore, we take steps reasonably required under the PDPA to ensure that recipients provide a standard of protection comparable to that under the PDPA. This may include contractual clauses, provider certifications, or assessing the recipient's legal framework. You may contact [email protected] for further information about transfer safeguards.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. Measures include access controls limited to personnel with business need, HTTPS encryption for Website traffic, form validation and honeypot spam protection, and secure handling of credentials for third-party systems.

No method of transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials we issue for client portals or shared workspaces.

9. Accuracy

We take reasonable steps to ensure personal data is accurate and complete having regard to the purposes for which it is used. If you believe information we hold about you is inaccurate or incomplete, please contact [email protected] with supporting details. We will correct verified inaccuracies promptly unless retention of the original record is required for legal or evidentiary reasons.

10. Your rights under the PDPA

Subject to exceptions under the PDPA, you have the right to:

• Access: request information about personal data we hold about you and how it has been used or disclosed within the preceding year.
• Correction: request correction of inaccurate personal data.
• Withdraw consent: withdraw consent for processing that relies on consent, with effect going forward.
• Complaint: lodge a complaint with us; if unresolved, you may contact the Personal Data Protection Commission (PDPC) in Singapore.

We may charge a reasonable fee for access requests where permitted by law. We will verify your identity before fulfilling requests to prevent unauthorised disclosure. Response timelines follow PDPA requirements and our internal procedures.

11. Third-party links

The Website may contain links to third-party websites such as analytics documentation, platform partners, or professional networks. This Privacy Policy does not apply to those external sites. We encourage you to review privacy policies of any third-party services you visit. MarketDrive is not responsible for the data practices of independent websites.

12. Children

The Website and our services are directed at business professionals. We do not knowingly collect personal data from individuals under eighteen (18) years of age. If you believe a minor has submitted personal data through our contact channels, contact [email protected] and we will take appropriate steps to delete the information.

13. Marketing communications

If you engage with us and we send service-related or relationship communications, you may opt out of non-essential marketing messages at any time by using unsubscribe instructions in emails or contacting [email protected]. Transactional messages relating to active engagements or legal notices may still be sent where necessary.

14. Changes to this policy

We may update this Privacy Policy to reflect changes in law, technology, or business practices. The "Effective" date at the top indicates the latest revision. Material changes will be posted on this page; where appropriate, we may provide additional notice. Continued use of the Website after changes constitutes acknowledgement of the updated policy, subject to consent requirements for new processing purposes.

15. Relationship to other policies

This Privacy Policy should be read together with our Cookie Policy and Terms of Use. In case of inconsistency between this policy and a signed client agreement regarding client project data, the signed agreement prevails for that engagement.

MarketDrive Pte. Ltd.
UEN 202531887L
18 Keong Saik Road, #02-02, Singapore 089126
[email protected] · [email protected]
Last updated: 14 July 2026